Privacy Policy

At Gilbert Global Care Services, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services. We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, address, and other contact details.
  • Employment Information: Job title, company name, and professional details when relevant.
  • Technical Data: IP address, browser type, operating system, device information, and browsing history.
  • Usage Data: Information about how you interact with our website, such as the pages you visit and the time spent on those pages.
  • Financial Data: Bank account or payment card details, where necessary for services.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To provide you with the services or information you request from us.
  • Communication: To respond to your inquiries, send important updates, or communicate changes to our services or policies.
  • Marketing: To provide you with information on products, services, and promotions that may interest you, with your consent.
  • Compliance: To comply with legal obligations and regulatory requirements.
  • Security: To protect our website and services against fraudulent or unauthorized activity.

3. Legal Basis for Processing Your Data

We rely on the following legal grounds to process your personal data:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contractual Necessity: When we need your personal data to perform a contract or take steps at your request before entering a contract.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation.
  • Legitimate Interests: When processing is necessary for our legitimate interests and your rights and freedoms do not override these interests.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers, including:

  • IT and cloud service providers
  • Payment processors
  • Marketing service providers
  • Regulatory bodies or authorities, as required by law

All third-party providers are required to respect the confidentiality and security of your personal information and to treat it in accordance with this Privacy Policy.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

6. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You have the right to request that we correct any inaccuracies in your data.
  • Erasure: You have the right to request that we delete your personal data under certain circumstances.
  • Restriction: You have the right to request the restriction of processing your personal data under certain conditions.
  • Portability: You have the right to request the transfer of your personal data to another party.
  • Objection: You have the right to object to the processing of your data based on legitimate interests, direct marketing, or statistical analysis.
  • Withdraw Consent: Where processing is based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Security of Your Data

We are committed to ensuring that your personal data is secure. We use appropriate physical, electronic, and managerial measures to safeguard your information and prevent unauthorized access, disclosure, or loss.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and for marketing purposes. You can set your browser to refuse cookies or to alert you when cookies are being used. Please refer to our [Cookie Policy] for more details.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Gilbert Global Care Services

25, Daisy Business Park.

London, SE15 1PD. 

Tel: 0208 4699226
Mobile: 07852170852
Email:Info@gilberglobalcareservices.co.uk

Last Updated : 10th September 2024